Guest Experience Lead — Training, Scheduling & Ops
Listed on 2026-10-07
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Hospitality / Hotel / Catering
Hornblower Corp in Boston, MA is seeking an Assistant Guest Services Manager to support the Guest Experience Team across port locations. You will assist Supervisors, train representatives on the ticketing platform, and coordinate schedules for smooth operations.
This role requires strong customer service, organization, and communication skills, with the ability to handle multiple tasks. Availability for nights, weekends and major holidays is expected, along with efforts to upsell cruise
Join us at Hornblower Corp as our next Guest Experience Lead — Training, Scheduling & Ops in Boston, MA, United States.
All applications are reviewed carefully by our team.
The position is based in Boston, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 52.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
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