HR & HRIS

Overview

The HR Benefits & HR Data Analyst is responsible for the administration, optimization, and analysis of employee benefits programs, including medical, dental, vision, disability, leaves of absence, and life insurance. This role partners closely with the HR team to evaluate benefits offerings, costs, utilization, and market trends, supporting initiatives such as vendor reviews, request-for-proposal (RFP) processes, and annual open enrollment.

In addition, this role plays a key part in advancing HR’s use of artificial intelligence and data analytics. The analyst will support the implementation, rollout, and ongoing optimization of HR AI solutions, including the HR AI Bot, while continuously identifying emerging AI tools and practices to enhance HR operational effectiveness. The role also serves as the primary system administrator for UKG Pro and is responsible for HR reporting and analytics provided to HR leadership and Senior Leadership Team (SLT) members.

Responsibilities

• Administer employee benefits programs, including enrollments, life events, terminations, audits, and reconciliations.
• Serve as the primary point of contact for employee benefits inquiries, ensuring accuracy, confidentiality, and a high level of service.
• Act as a liaison between employees, vendors, consultants, and UKG representatives.
• Support open enrollment planning, execution, employee communications, and post-enrollment reconciliation.
• Ensure accurate processing, documentation, and reporting of all benefit changes.
• Partner with the HR team to review benefits costs, utilization trends, market projections, new initiatives, and RFP analyses.

• Support the implementation, rollout, and ongoing sustainment of HR AI solutions, including the HR AI Bot.
• Research and evaluate emerging AI tools and practices within HR to identify opportunities for operational improvement.
• Design, develop, and maintain HR and benefits reports, dashboards, and analytics for HR leadership and SLT members.
• Translate HR and benefits data into insights that support decision-making and workforce planning.
• Support compliance reporting, audits, and regulatory requirements related to benefits and HR data.

• Own and administer UKG Pro and associated modules, including Absence Management, Pro Learning, Recruiting, Onboarding, Benefits Administration, Employee Voice, Document Manager, and People Assist.
• Maintain system configurations to support benefits and broader HR operations.
• Conduct regular audits, testing, and data validation to ensure system accuracy, integrity, and compliance.
• Manage system enhancements, integrations, and vendor coordination.
• Develop, document, and continuously improve system-related processes and controls.

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 5 years of HR experience with demonstrated expertise in benefits administration and HR systems.
• Strong experience with UKG Pro and Cognos Analytics preferred.
• Experience with other HRIS or reporting tools such as ADP, Workday, Tableau, or similar platforms is a plus.
• A willingness to adapt and be audience focused, with a curious mindset and a commitment to creating an inclusive work environment.

• Advanced Excel skills and strong data analysis and reporting capabilities.
• High attention to detail with strong audit and compliance orientation.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• High level of professionalism, confidentiality, discretion, and accountability.
• Proven ability to troubleshoot and resolve complex system and process issues independently.
• Strong written and verbal communication skills.

This is a hybrid role requiring on-site presence in Boston three days per week.

The BGMP office is located in downtown Boston, near Faneuil Hall and Quincy Market, and is easily accessible by MBTA and commuter rail lines. This position is based in Boston, and candidates should be based in the area or willing to move.

The annual salary for this role is $80,000 - $95,000.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EEO Statement: At Boston Globe Media, our mission is to empower, connect, and convene our communities with independent, trusted journalism and storytelling. We know a critical part of achieving this is by having a workforce that is representative of the communities we serve. Boston Globe Media is an equal opportunity employer that welcomes candidates and colleagues of all backgrounds, experiences, perspectives, and skills.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.