Benefits & Leaves Coordinator

Who We Are:

The Executive Office of Veterans Services (EOVS) serves as the primary advocate for veterans, active service members, and their families across the Commonwealth of Massachusetts. EOVS is committed to ensuring that veterans and their families have awareness of and access to the benefits, services, and support they have earned, and that they are treated with dignity, honor, and respect.

Through its oversight of veterans' programs, state-operated Veterans' Homes, Memorial Cemeteries, outreach initiatives, and constituent services, EOVS works to improve the lives of those who have served and their loved ones.

Please learn more about us here:
Executive Office of Veterans Services

Job Opening:

The Executive Office of Veterans Services is seeking a new Benefits & Leaves Coordinator to join their Human Resouces team!

The Benefits & Leaves Coordinator will assist in providing services to the Agency & Secretariat by delivering exceptional customer service to staff and external parties regarding employee benefits and leave programs associated with state employees in a professional, team-oriented manner.

Duties & Responsibilities (including but not limited to):

Employee Benefits:

* Support biweekly New Employee Orientation and new employee follow-up

* Process new hire benefits related forms

* Available to employees for general inquiries regarding benefits

* Support open enrollment including but not limited to onsite visits to all locations

* Administer commuter benefits

* Administer SMART plan

Leaves Administration:

* Administer/data entry leaves of absence for all staff

* Partner with OLPA for tracking leaves progress

* Timesheet data entry

* Processes PFML

* Processes EILB requests

* Field related employee questions, connect with OLPA as needed

Workers Compensation:

* Tracks employee absence due to work-related injuries

* Data entry into eServices

* Partner with Occupational Health teams at Homes for document collection

Qualifications Required at Hire:

* Knowledge of the Federal Family Medical Leave Act (FMLA) rules, regulations, and processes.

* Strong consultative and presentation skills to ensure high-quality customer service.

* Ability to exercise judgment and discretion in handling confidential matters and understanding of employees' changing needs and situations.

* Ability to work independently, receive and prioritize other work assignments based on dates of qualifying events to ensure timely processing.

* Organizational skills including the ability to manage multiple tasks and assignments simultaneously

* Commitment to equal opportunity in the workplace

Preferred Qualifications:

* Professional experience working in HR/CMS including benefits administration, specifically working knowledge

* Ability to use technology to improve workflow processes and automate daily tasks

* Ability to explain complex information in a simple manner

* Advanced skills in Microsoft Word and Excel

* Knowledge of state government and interrelationships between agencies

* Experience working in a union environment

Additional Details:
Valid driver's license and/or a means of travel to regional offices within the state of Massachusetts to conduct orientations and presentations as needed ability to communicate effectively in both written and oral expression to convey information.

Commonwealth Employee Benefits at a Glance:

* Health and Wellness Resources

* Financial Resources

* Work-Life Resources

* Career Development Resources

For more details, please see Comprehensive Benefits section below!

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://(Use the "Apply for this Job" box below)./cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.
* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required…