Clinical Training & Development Manager

About Vitra Health

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

To help share our mission and expand our community impact, Vitra Health is seeking a Clinical Training & Development Manager who is passionate about community engagement and helping people access the care and resources they deserve.

As the Clinical Training & Development Manager, you will play a critical leadership role in developing and executing Vitra Health’s training, onboarding, compliance education, and professional development programs. This role will support employee performance, regulatory compliance, workforce retention, and the delivery of high-quality, person-centered care.

The Clinical Training & Development Manager will partner closely with Clinical Leadership, Human Resources, Operations, and Executive Leadership to build a culture of continuous learning and professional growth while ensuring organizational readiness for regulatory and accreditation requirements.

This role will oversee the organization’s Learning Management System (LMS), develop and deliver training programs, manage onboarding initiatives, monitor training compliance, and drive continuous improvement in employee learning and development outcomes.

sensitive information.

• Lead the organization’s onboarding, training, and professional development programs for clinical and non-clinical staff.
• Develop and execute annual training and development strategies aligned with organizational goals, regulatory requirements, and workforce development initiatives.
• Assess organizational training needs through performance data, employee feedback, operational trends, and collaboration with leadership.
• Establish training effectiveness metrics and implement continuous improvement initiatives to enhance employee competency, performance, and engagement.
• Serve as a subject matter expert on adult learning principles, instructional design, and healthcare training best practices.
• Supervise, mentor, and support trainers, designated instructors, and training facilitators, as applicable.

• Oversee and continuously improve the employee onboarding experience from pre-hire through the first 90 days of employment.
• Ensure all new hires complete required orientation, compliance training, and onboarding milestones in accordance with company, state, and federal requirements.
• Partner with hiring managers and clinical leadership throughout the onboarding process to improve employee engagement, readiness, and retention.
• Serve as the primary resource and escalation point for onboarding concerns, training needs, and employee development questions.
• Collaborate with Human Resources, Recruitment, and IT to ensure a seamless onboarding experience, including new hire equipment, system access, and training readiness.
• Develop learning pathways and professional development opportunities that support employee growth and organizational succession planning.

• Lead training initiatives for Vitra Health’s Electronic Health Record (EHR) platform and other clinical systems.
• Develop, coordinate, and monitor mandatory and ongoing training programs in compliance with regulatory, accreditation, and licensing requirements, including:
  • HIPAA
  • OSHA
  • NCQA standards
  • Medication Administration
  • Person-Centered Care
  • Department of Human Services (DHS) requirements
  • Massachusetts and federal healthcare regulations
• Monitor regulatory changes and update training programs, policies, and procedures accordingly.
• Maintain organizational readiness for audits, surveys, licensing reviews, and accreditation inspections.
• Ensure training documentation is complete, accurate, and audit-ready at all times.

• Oversee the…