Human Resources Coordinator

Description

The Human Resources Coordinator is a key member of our HR team, supporting an exceptional employee experience from recruitment through the employment lifecycle. This role combines people, technology, data, and HR operations and is ideal for a curious, tech-savvy self-starter who enjoys solving problems, learning new things, and finding better ways to get things done.

The successful candidate is forward-thinking, organized, thorough, and resourceful
, with the ability to work independently while partnering effectively across the organization. This person takes ownership, asks thoughtful questions, pays attention to the details, and looks for opportunities to improve processes and the employee experience. If this sounds like you and you’re ready to make a meaningful impact on an HR team,
we’d love to hear from you!

This position requires onsite work at our Hyannis, MA location. Candidates should be within a reasonable commuting distance of our Headquarters.

• Provides timely and knowledgeable guidance to employees regarding employment-related programs, policies, and procedures, escalating complex or sensitive matters appropriately.
• Serves as HRIS administrator, maintaining system configuration, user access, workflows, and data integrity across modules and other HR platforms; proactively identifies discrepancies, troubleshoots issues, processes updates, and implements corrections to ensure employee data remains accurate and complete.
• Provides day-to-day technical support and guidance to employees and managers using HR systems; generates, analyzes, and interprets HR reports to support HR and Bank-wide decision-making.
• Prepares, processes, and submits biweekly and unscheduled payrolls in coordination with the HR team, ensuring timecard data and employee changes are accurate and complete.
• Completes post-payroll reporting and reconciliations, researching and resolving discrepancies as needed.
• Supports the recruitment process from posting through interview coordination, helping create a positive and responsive candidate experience.
• Owns the administrative components of pre-boarding and onboarding, ensuring new hire requirements, documentation, systems access, and other onboarding activities are completed accurately and on time.
• Serves as a responsive point of contact for pre-boarding and onboarding questions.
• Participates in new hire orientation and onboarding activities.
• Serves as backup administrator for learning management system (LMS) and coursework.
• Coordinates scheduling and logistics for internal training programs.
• Supports the administration of employee benefits including enrollments, changes, terminations, and annual open enrollment process.
• Assists with leave administration; maintains knowledge of applicable state and federal leave requirements and the integration of available benefit programs.
• Administers and promotes the Bank’s wellness program, including challenges, webinars, discounts, and carrier reimbursements.
• Analyzes wellness participation data and metrics to monitor engagement and progress toward annual goals.
• Partners with the HR team to coordinate and deliver the annual internship program.
• Supports employee engagement, recognition initiatives, employee events, and other employee experience programs.
• Publishes HR-related communications and resources on the Bank’s intranet.
• Manages HR vendor administration, including monthly invoices, account reconciliations, vendor management activities and user access reporting.
• Maintains required federal and state employment postings and HR records.
• Prepares and files required regulatory reports, including EEO-1 and VETS-4212.
• Supports HR audits by gathering, validating, and organizing requested information.
• Files workers’ compensation claims and related audits.
• Completes employment verification requests.
• Identifies opportunities for efficiencies through automation, self-service tools, system workflows, reporting, and improved documentation while ensuring accuracy, confidentiality, compliance, and a positive employee experience.
• Performs all responsibilities in accordance with applicable laws, regulations,…