Human Resources Associate

Overview

Are you a proven performer who enjoys working as part of a team that is focused on delivering superior results? Are you a creative and innovative collaborator who “thinks outside the box” and thrives on finding new ways to address challenges? If this sounds like you, you may qualify for a rewarding and exciting career at Suffolk Construction, one of the most innovative construction management firms in the industry that has consistently been named one of the “best places to work” in the country!

The People Operations group is the center of excellence responsible for the overall employee experience as relates to Talent Acquisition, Human Resources, Benefits, Employee Engagement, Learning & Development and Talent Management.

• Maintain excellent customer-service standards for the P&C department by responding to employee, candidate, new hire inquiries and requests for client groups, escalating to Business Partners, Regional Talent Partners or appropriate P&C team leads as needed
• Perform all onboarding tasks including generating offer letters, I-9 processing, onboarding swag orders, new hire travel, data entry, providing consistent and relevant communications with new hires that are in the queue for assigned client group
• Administer background and drug screening process for new hires in client group, monitor results, and consult Director, People Operations on potential legal risks
• Receive and process all payroll changes and employee status changes for assigned client group
• Maintain electronic employee files for assigned client group
• Perform and rectify regular audits of employee data for assigned client group to ensure data integrity
• Reconcile and communicates PTO for assigned client group
• Support logistics and additional tasks related to new hire orientation, Benefits Open Enrollment, Flu Shot clinics, and other P&C programs and events as needed
• May coordinate Employee Service Awards, Baby Bundles, and other national employee-related programs
• Contribute to department process improvement and SOP updates, providing proactive solutions to enhance department operations

• Support the processing of invoices and expenses, working closely with corporate and project accounting

• May coordinate national communications regarding People & Culture with Marketing and Internal Communications team, specifically but not limited to New Hire and Promotions, general benefits information and other company-wide communications
• Performs all administrative tasks relating to terminations including communications, data entry, and coordination with payroll

• Serve as back-up for other P&C Operations Associates’ client groups based on workload, need, and/or time off

• Bachelor’s degree in Business Management, Human Resources, or related field
• 2-4 years of direct human resources experience (shared services center or other call center/customer service experience is desired)
• Willingness to provide best in class customer service
• Proficiency with Microsoft Office products (Excel, Word, Outlook, One Drive)
• Comfort level with technology (Oracle, iCims, Saba)
• Collaborative, service-oriented, and results-driven
• Highly organized; able to prioritize and multi-task
• Excellent oral and written communication and interpersonal skills
• Resourceful with strong problem solving and troubleshooting skills;
  Sound business judgement
• Must possess Suffolk Core Values:
  Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or…