Talent Manager

Restaurant Associates

Position Title:

PEOPLE & TALENT MANAGER - BOSTON, MA

Salary: $115,000 - $120,000 / yr plus annual bonus potential ($7,000 - $8,000)

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
Voted Glassdoor's Employee Choice Awards - Best Places to Work,

Restaurant Associates is a member of Compass Group USA

We are seeking a hospitality obesessed People & Talent Manager for a high-volume, highly visible, campus dining account. Our business savvy human resources leader must be proactive with demonstrated passion, drive, & motivation to create value through direct and personal impact on the business.

The great things you will be doing:

Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience;
Work directly with R/A business leaders to set the highest quality and service standards; partners with operations to encourage, empower, train, develop team members to be their best in their career. Critical to this HR leader's success? Their ability to leverage our COEs to identify optimal solutions; to partner effectively with leadership, ensuring timely execution of critical objectives.

Key Responsibilities:

• Oversees R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.

• Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures

• Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success;
Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.

• Ensure consistent and effective implementation of learning & development platforms across the business;
Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings.

• Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities.

• Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement

• Propose learning solutions to address performance gaps

• Serve as Talent Management strategist - drives succession planning for frontline associates; ensures leadership pathways and professional development opportunities for all staff (to include internal mentorship programs)

• Partner with the broader Talent Acquisition team, with a focus on diversifying talent pipelines and developing an insights-driven plan for diversity recruitment. Grow our “ready now” bench

The successful candidate will have a proven track record of professional HR leadership accomplishments. They are forward-thinking and eloquent; they quickly gain credibility based on demonstrated performance coupled with tactful, emotionally intelligent communication. This individual understands that our culture is value driven, and highly entrepreneurial. They are a strong leader with proven strategic abilities, and have a proven ability to work at the highest levels of an organization while relating well to the general workforce.

• Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement…