Senior Manager Events Culture

Senior Manager, Employee Experience, Events, & Culture (20% Travel)

Job :

Job Location:

US-MA-Boston

Type:
Regular Full-Time

Category/Department:
Hidden (371919)

Salary Range: $ -

Salary Frequency:
Annually

At Suffolk, we believe that how our people experience work matters every day, on every job site, and in every office. The Senior Manager, Employee Experience, Events & Culture plays a pivotal role in bringing this belief to life.

This is more than a role; it's an opportunity to shape the employee experience across Suffolk's Mission Critical business. As the national Employee Experience leader for Mission Critical, this individual is responsible for designing and delivering a high-touch employee experience that reflects our core values of Passion, Integrity, Hard Work, Professionalism, and Caring.

This leader owns employee experience, culture, and engagement across the Mission Critical business. Partnering closely with business leaders and providing direction to a regional leader, the Senior Manager shapes and delivers programs, initiatives, and experiences that strengthen connection, belonging, and culture across a growing national workforce.

With a concierge-style, hospitality-first mindset, this leader leverages employee feedback, culture initiatives, and high-impact events to ensure employees feel supported and connected to Suffolk and one another. From onboarding and recognition to community-building and employee engagement, this role creates meaningful moments that reinforce Suffolk's values, enhance the employee journey, and contribute to an environment where employees choose to build and grow their careers with Suffolk.

If you thrive in environments where no two days are the same, love creating memorable experiences, and are energized by bringing people together, this role is for you.

This role requires up to 20% travel to drive employee experience initiatives and engage with employees across Mission Critical project sites nationwide. When not traveling, the role requires on-site presence four days per week in our Boston office and offers access to free parking, an on-site fitness center, cafeteria, and other amenities that contribute to Suffolk's collaborative culture.

Employee Experience Strategy & Delivery

• Serve as the National Employee Experience leader for Mission Critical
• Execute a National Mission Critical employee experience strategy that promotes service excellence, engagement, and consistency
• Design and scale programs that enhance the end-to-end employee journey
• Leverage employee feedback and insights to continuously enhance programs, experiences, and engagement initiatives.
• Partner with business leaders to identify opportunities that strengthen connection, belonging, and long-term employee engagement
• Monitor and report on key metrics (engagement, service quality, efficiency)

Concierge & Lifestyle Experience

• Lead a high-touch Employee Experience model, serving as a central resource for employee support
• Deliver responsive, hospitality-driven services that simplify employees' day-to-day experience
• Enhance offerings for traveling and onsite employees, including relocation and lifestyle support
• Oversee development and continuous improvement of lifestyle management resources and guides
• Ensure all services are accessible, seamless, and reflective of a premium experience

Onsite Experience, Culture & Engagement

• Partner with Regional team to design and execute onsite experiences, events, and amenities that foster connection and pride
• Serve as a Culture Ambassador, reinforcing company values and engagement initiatives
• Partner with People & Culture and corporate teams to deliver impactful programs and events
• Ensure experiences are inclusive, meaningful, and aligned with business and cultural priorities
• Support & Partner with Corporate Initiatives on events that strengthen employee connection

Partnerships & Employee Value Proposition

• Build and manage strategic partnerships (local and regional) to enhance employee offerings
• Identify perks, discounts, and lifestyle benefits that strengthen the employee value proposition in Collaboration with the Total Rewards team.
• Continuously evaluate offerings to ensure competitiveness and relevance
• Maximize partnerships to deliver value efficiently and cost-effectively

Consistency, Scaling & Regional Alignment

• Provide leadership and direction for regional team members, ensuring consistent execution, scalable delivery, and alignment across the Mission Critical business
• Establish…