Rewards Operations Benefits Administrator

Join a collaborative Total Rewards team and provide hands on benefits operations support during Open Enrollment and year end. This is a strong fit for someone with foundational HR or benefits experience who is eager to learn, takes initiative, and is highly accurate with detailed work.

• Work arrangement: hybrid, 2 days on site and 3 days remote
• On site location options:
  Boston or Hingham
• Schedule:
  
  40 hours per week, any 8 hours between 8:00 AM and 6:00 PM Monday through Friday
• Contract length: through February 2027
• Pay rate: 35 per hour (W2)

• Build real Total Rewards exposure across health and welfare, disability, vision, retirement, wellness, and retiree medical
• Gain hands on Workday benefits experience, including Open Enrollment support and testing
• Strengthen your benefits operations toolkit through invoicing, audits, and detailed data work
• Work in a team that values curiosity, follow through, and getting things right

• Answer benefits questions from employees and retirees via email and phone
• Support a shared HR inbox with Tier 2 benefits inquiries
• Review benefit changes submitted in Workday and confirm eligibility and plan rules
• Process monthly benefits invoices and help resolve discrepancies with vendors
• Perform Excel based audits and administrative data work
• Format and manipulate spreadsheets before sending information to Payroll or other partners
• Assist with Workday Benefits and Open Enrollment testing
• Validate rates, eligibility rules, and election behavior during UAT
• Update and format Summary Plan Descriptions and related benefits documents
• Use existing FAQs and templates for common questions, and know when to research or escalation

• 2 plus years of HR benefits support or benefits administration experience (or closely related HR operations experience)
• Foundational benefits knowledge and comfort answering questions without escalating everything
• Strong attention to detail and a clear quality control process to check your work
• Strong Excel skills, including pivot tables and VLOOKUPs

• Workday benefits experience
• Open Enrollment support experience
• Retiree medical administration exposure
• Benefits invoicing and vendor coordination experience