Employee Relations Partner

Employee Relations Partner

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Director of Human Resources—Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at our Academic Medical Centers regarding employee relations situations and the interpretation of personnel policies, as well as State/Federal employment laws. The incumbent will provide comprehensive internal employee consultation throughout the AMC's may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations.

The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root causes. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Excellence (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.

Principal Duties and Responsibilities:

HR Policies, Terms, & Conditions of Employment
· Manages HR Policy guidance (terms and conditions of employment) provides counsel, interpretation, implementation and enforcement. Makes recommendations to ER Leadership and ERLR regarding development and potential revisions.

· Provides leadership training and guidance around policy application where necessary.

Work Management
· Consults and/or manages Corrective Action Appeals process with managers and ER colleagues, including documentation and evidence collection and issue summary development for Appeals panel or Department Leader, as necessary.

· Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues. Reviews cases with Director of Human Resources, Employee Relations, as appropriate for investigation.

· Addresses concerns involving employees and POIs which impact the management of work. Works with HRBP team on strategic prevention plans around gaps or patterns following resolution of concerns.

· Provides counsel to operational leaders, managers, employees and POIs on: o policies, terms and conditions of employment o whether a policy has been violated o performance management concerns o performance improvement plans and efforts.

· Aid in appropriate corrective action, including assistance on drafting related feedback and conducting conversations with employees.

· Manage the exit process for voluntary and involuntary terminations, including the job elimination process. May participate in termination meetings with affected employees.

· Brings in COE expertise as needed regarding LOAs, etc.

Accommodations
· Manages ADA and Federal/State Pregnant Workers Fairness Acts accommodation requests.

· Conducts Interactive Dialogue process for all accommodation requests including requests for religious, medical, or pregnancy related accommodations.

Complex Cases
· Partners with MGB ER/LR and OGC for consultation as needed on (non-leadership) complex ER cases, demand letters, and other proceedings as necessary.

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