Training & Engagement Coordinator

Boston, 440 William

F. McClellan Hwy, East Boston, Massachusetts, United States of America

Posted Thursday, August 13, 2026 at 4:00 AM

We have an incredible opportunity for a dynamic
Training & Engagement Coordinator (Bilingual, Spanish)to join our growing HR Team in
Boston, MA! This is a fully onsite opportunity, with a five day a week in office schedule.

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services.

We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

Position Summary:

The Training and Engagement Coordinator will be responsible for facilitating training programs while driving employee engagement initiatives across the organization. This role combines facilitation skills with employee engagement strategy to create impactful learning experiences that enhance performance, retention, and organizational culture. The ideal candidate is passionate about adult learning, employee development, and creating positive workplace experiences.

Key Responsibilities:

Training Design & Delivery

• Facilitate in-person and virtual training sessions on topics including new employee orientation, leadership development, compliance, and technical skills
• Collaborate with the Learning & Engagement Specialists to assess organizational training needs through leadership, surveys, content intake requests, and performance data and analysis
• Maintain local resources including technology assets, e-learning modules, videos, job aids, and interactive materials

Employee Engagement

• In partnership with leadership and the Learning team, implement comprehensive employee engagement strategies and initiatives
• Support planning and execution of engagement events, team-building activities, and recognition programs
• Conduct engagement surveys and analyze results to identify improvement opportunities
• Partner with HR team and leadership to address engagement challenges and drive cultural initiatives
• Support internal communication efforts to keep employees informed and connected

Program Management

• Maintain training calendar and coordinate scheduling with departments and participants
• Manage learning management system (LMS) including content uploads, user enrollment, and reporting
• Track training completion rates, engagement metrics, and program ROI
• Ensure compliance with regulatory training requirements and maintain documentation
• Stay current with learning and development trends, engagement best practices, and adult learning principles
• Continuously evaluate and improve existing programs based on feedback and results

Education & Experience:

• Bachelor’s degree in human resources, Education, Organization Development preferred.
• 1-2 years’ experience in training, learning and development and/or employee engagement.
• Proficiency with learning management systems.
• Fluency in Spanish is highly preferred.
• Flexibility in schedule, able to accommodate the needs of the business, into early evenings and weekends at times.

Specific Knowledge, Skills, Abilities

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• High level of interpersonal skills throughout the Company team – leaders to frontline employees.
• Excellent written and verbal communication skills, with attention to detail in composing,…