Rewards Specialist

Overview

The Total Rewards Specialist supports the administration and delivery of the company’s total rewards programs, with a strong focus on employee relocation, compensation and benefits documentation, and benefits billing support. This role serves as a key resource for employees, HR partners, and external vendors, ensuring accurate and timely execution of total rewards processes.

This role requires an on-site presence 4 days a week in our amazing Boston office - which offers free parking, a free on-site gym and cafeteria and other perks that make for a great culture and unique employee experience!

• Coordinate and administer employee relocation activities in partnership with HRBOs, TA, employees, relocation providers, and other external vendors.
• Coordinate relocation-related payments, reimbursements, allowances, and vendor invoices as applicable.
• Partner with payroll, HR, finance, and vendors to resolve relocation-related issues and discrepancies.
• Prepare and distribute employee-facing letters and communications related to compensation, benefits, relocation, employment changes, and other total rewards programs.
• Maintain templates, standard language, and process documentation to support consistent employee communications.
• Respond to employee and HR inquiries regarding total rewards documentation and provide appropriate follow-up.
• Assist with monthly benefits billing reconciliation and maintain supporting documentation.
• Research employee-level billing discrepancies and coordinate corrections as needed.
• Support benefits administration activities, including data audits, eligibility updates, and vendor file reviews.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee compensation and benefits information.
• Assist with data audits, reporting, process improvements, and special projects across the Total Rewards function.
• Identify opportunities to streamline processes, improve data accuracy, and enhance the employee experience.
• Partner cross-functionally with HR, Payroll, Finance, Talent Acquisition, and other stakeholders to support employee lifecycle activities.
• Provide support to total rewards team as needed

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field, or equivalent experience.
• 3+ years of experience in total rewards, HR operations, compensation, benefits, relocation, payroll, or a related HR function.
• Experience supporting employee relocation programs, benefits administration, or benefits billing preferred.
• Strong attention to detail and demonstrated ability to manage confidential information.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to create clear and professional employee communications.
• Strong analytical and problem-solving skills, particularly when reviewing data, invoices, and employee records.
• Proficiency with Microsoft Excel and HRIS/HR systems.
• Ability to work effectively with employees, HR partners, vendors, and cross-functional teams.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.

The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and…