Human Resources Business Partner - Rx Field

Human Resources Business Partner – Rx Field

Job Title: Human Resources Business Partner – Rx Field

Job Location: Boston or Miami

The HR Manager serves as a trusted advisor and strategic partner to a designated functional business unit while also contributing to enterprise-wide HR projects and initiatives. This role is responsible for balancing day-to-day HR support, employee relations, workforce planning, and compliance with the execution of broader HR programs that enable a high‑performing, inclusive culture. The HR Manager collaborates closely with HRBPs, Employee Relations, Talent, HR Operations, and business leaders to align HR practices with organizational goals.

• Partner with leaders and managers within an assigned business unit to align people strategies with business objectives.
• Provide coaching and guidance on performance management, employee development, and team effectiveness.
• Support organizational changes, workforce planning, and talent deployment within the business unit.
• Serve as first point of contact for HR questions and employee relations matters; partner with ER Lead to ensure timely, fair, and consistent case management.
• Provide advice on conduct, performance issues, and compliance with employment law and company policy.
• Maintain case documentation and partner with Legal as needed.
• Support HR compliance across multiple states, ensuring policies and procedures are followed.
• Maintain accuracy of employee data in HR systems (e.g., Workday) and generate reports/dashboards to support decision‑making.
• Track employee lifecycle activity (new hires, promotions, transfers, exits) and maintain organizational charts.
• Provide HR reporting and analytics on headcount, turnover, and engagement metrics to support both unit‑level and enterprise‑wide decisions.
• Support the talent review and succession planning process for the business unit in partnership with Talent and HRBPs.
• Facilitate performance management discussions and employee development initiatives.
• Monitor employee engagement and partner with leaders to implement action plans.
• Help design and deliver training sessions and HR programs.
• Contribute to enterprise HR initiatives (e.g., engagement programs, policy development, HR system/process improvements).
• Manage or support HR projects that drive efficiency, scalability, and improved employee experience across the organization.
• Maintain centralized HR calendars and coordinate the rollout of annual HR programs and processes.
• Partner with HR Centers of Excellence to implement HR strategies consistently across the business.

• 5‑7 years of progressive HR experience, including experience in HR operations, employee relations, and HR business partnering.
• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Strong knowledge of HR practices, employment law, and compliance.
• HRIS experience required (Workday or similar platform); strong Excel/data analysis skills preferred.
• Proven ability to balance strategic and operational priorities.
• Excellent interpersonal, coaching, and communication skills with the ability to influence at all levels.
• Strong organizational skills with ability to manage multiple projects simultaneously.
• High level of confidentiality, integrity, and sound judgment.
• Agility and growth mindset to adapt in a dynamic, fast‑paced environment.

You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement…