Human Resources Business Partner

Who We Are:

Since 1985, BHCHP’s mission has been to provide or assure access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. We care for over 11,000 homeless individuals each year and ensure that every one of these individuals can receive comprehensive health care, which includes primary care, behavioral health, medical respite, dental, case management, and more.

Our staff work in 30+ locations across the city to serve some of our community's most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity, centering trust, mutual respect, hope, and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential.

We continue to be committed to building bridges and breaking down physical and systemic barriers that our patients face and provide community-based health care services that are compassionate, dignified, and culturally appropriate.

Boston Health Care for the Homeless Program, a 655-employee healthcare organization in the Boston area, seeks an energetic, organized and highly skilled Human Resources Business Partner (HRBP) to join our team.

Hours:

Full-time 40 hours, Monday-Friday 8:30 am - 5pm

• Serves as primary HRBP for a designated portfolio, with responsibility for employee relations workplace investigations, and general HR consultation. Works with HR Director to support managers on labor relations matters.
• Provides day-to-day support to managers and employees within the assigned portfolio, including guidance on policies, procedures, and HR programs.
• Provides day-to-day performance management guidance to management (coaching, counseling/advising, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Understands the importance of being a neutral partner.
• Prepares employment offer letters, determines compensation, establishes start dates and ensures timely communication with new hires, managers, occupational health, credentialing and IT to ensure a smooth onboarding process.
• Works closely with the HR Operations, Benefits and Leaves Manager to manage HR programs and maintain a solid understanding of benefits, leaves, operations, recruitment, and performance management procedures.
• Develop HR solutions by collecting and analyzing information, recommending courses of action.
• Improves manager and employee experience by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and advising managers and employees.
• Completes special projects assigned by establishing timelines and schedules; conducting research; developing and organizing information and executing tasks to project completion.
• Meets with exiting employees; conduct exit meetings and interviews. Prepare separation letters and packets as required.
• Works with the Safety and Security team when it comes to safety incidents that involve the workforce. Ensure resources are provided and follow-up with manager and employees to ensure satisfactory resolution.
• Comply with federal, state, and local legal requirements by maintaining active knowledge of existing and new legislation; supporting department and organizational adherence and enforcement of requirements; advising management on needed actions.
• Maintains current job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations and…