Systems Administrator Sr - Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2025-12-02
Listing for:
Shiva IT Services
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support, Hardware Engineer
Job Description & How to Apply Below
Responsibilities
- Provide Tier 1 & 2 desktop user support
- Provide support for HUD Baseline desktop and Microsoft Office Suites
- Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis
- Perform LAN Administration for Windows 200x servers
- Install workstation and file server software and hardware locally and via remote
- Diagnose and resolve LAN configuration problems
- Evaluate and diagnose cabling, software and hardware problems
- Install and support telecommunications hardware
- Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
- support
- Data backup and restoration
- Provide technical support for webcast/video teleconferences
- Security patches and software upgrade surge support
- Support technology upgrades – both hardware and software
- Provide problem tracking support (CA Service Center) – end-user desktop/server support
- Perform field office visits
- Perform root cause analysis
- Perform desktop/server decommissioning
- Documentation of standard IT processes and procedures
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