Lead Product Manager

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

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Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross‑functional initiatives, and shape the future of our platform s role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership.

Please note that this is a hybrid role that requires 3 days in our Boston office. Fully remote candidates will not be considered at this time.

• Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals.
• Adapt strategy as you learn, knowing when to start, scale, or stop investments.
• Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health.
• Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience.
• Accelerate velocity in zero‑to‑one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times.
• Build alignment across adjacent teams by identifying dependencies and creating shared strategies.
• Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy.
• Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team—even amidst complexity at scale.
• Elevate product craft and intuition, balancing strategic thinking with a builder’s mindset to transform workflows with AI at the center.
• Value collaboration by building strong, co‑located relationships with peers and teams, while supporting remote contributors where appropriate.

• 12+ years in tech, including at least 5 years in product management with a proven track record of delivering high‑impact products.
• Strong technical intuition and proficiency, with demonstrated success delivering outcomes on technical or platform projects.
• Experience aligning multiple stakeholders and navigating trade‑offs in high‑growth or fast‑paced environments.
• Exceptional leadership skills—able to influence across teams, inspire action, and present effectively to senior executive audiences.
• Customer empathy and product intuition, informed by diverse experiences and data‑driven decision‑making.
• Demonstrated ability to manage complexity at scale, with a systems‑thinking approach to solving problems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
• You thrive in complex environments, love solving hard problems, and are eager to mentor others and raise the bar for product leadership.

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