Application Analyst​/Hybrid​/Boston, MA

Opportunity Overview:

We’re seeking an Application Analyst to support a mission-critical enterprise in Boston. This full-time contract role focuses on system analysis, application administration, and providing hands‑on support for complex operational workflows. You’ll work in a hybrid environment while contributing to the smooth operation of key business processes.

This position provides exposure to a complex enterprise application and offers opportunities to grow your technical and functional expertise. Ideal candidates are problem‑solvers who enjoy troubleshooting, collaborating with cross‑functional teams, and driving system improvements. Flexible hybrid work and hands‑on experience with specialized software make this a great growth opportunity.

12 Months

• Experience in system analysis, application administration, or application support
• Knowledge of enterprise scheduling, workforce, or operations management software
• Troubleshooting application issues and providing 2nd‑level support
• User access provisioning and environment configuration experience
• Ability to perform ad‑hoc queries and generate reports
• Strong communication, documentation, and customer service skills

• Exposure to database management or batch process scheduling
• Knowledge of server or network infrastructure
• Experience creating runbooks, system guides, or technical documentation
• Participation in on‑call support rotations

• 40% Enterprise Scheduling / Operations Software
• 20% Windows Server
• 20% Linux
• 20% Database Queries & Reporting

• 40% Hands‑On Application Support and Configuration
• 30% Team Collaboration and Stakeholder Communication
• 20% Documentation and Reporting