CMMS Application Analyst II

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The CMMS Application Analyst II is a part of the MGB Biomedical Engineering department's Systems division. Working under the direction of the Systems Manager, maintains the department's computerized equipment maintenance management system (CMMS) in accordance with departmental policies and practices, assuring data quality and integrity, and use of terminology, nomenclature, and data entry standards. Performs data input and data maintenance on a regular basis through additions and modifications to database records, ensuring conformance to change management practices.

Monitors, assesses, and audits data entry tasks by others, and works with management and/or front-line staff to resolve issues identified with any data sets. Performs continuous monitoring of existing data sets through random audits, exception reporting, and other types of analysis. Develops and/or runs reports and SQL queries of potentially moderate complexity at the request of department management on an as-needed or scheduled basis.

Provides basic training and support to system users. Creates and maintains system user profiles and manages user access rights. Investigates technical issues and works with the system vendor as necessary to resolve. Performs front-end system configuration tasks to support use of the CMMS system and to improve or enhance system workflows, security, and usability. Completes billing duties for technical support services.

• Maintain the CMMS and ensure data quality, integrity, and standardization of terminology and data entry.
• Input and modify database records per change management practices.
• Monitor, audit, and resolve data issues with management and front-line staff.
• Conduct continuous data monitoring through random audits and reports; perform analysis as needed.
• Develop and run moderately complex reports and SQL queries for department management.
• Provide basic training and support to system users; create and maintain user profiles and access rights.
• Investigate technical issues and coordinate with the system vendor to resolve.
• Perform front-end configuration to improve workflows, security, and usability; handle billing duties for technical support services.

Education

• Bachelor's Degree required

Experience

• Experience in the development, support or operation of software applications (2-3 years required)
• Experience in Healthcare strongly preferred

Knowledge,

Skills And Abilities

• Strong oral and written communication skills
• Strong interpersonal skills to communicate with both technical and non-technical staff
• Demonstrated analytic and problem-solving skills
• Ability to learn quickly
• Knowledge of Microsoft Office 365 and other popular office productivity solutions

See job description for details.

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting/Caring 20lbs - 35lbs (Occasionally 3-33%)
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasional (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type
:
Hybrid

Work Location
: 55 Fruit Street

Scheduled Weekly Hours
: 40

Employee Type
:
Regular

Work Shift
:
Day…