Director, Systems Engineering

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

This leadership role oversees Infrastructure, Cloud, Platform Engineering and Platform Support at MFS, managing both strategic direction and day-to-day operations. The role leads through Sr. Managers and Directors and has full accountability to ensure availability, performance, and evolution of platform engineering and L1/L2 platform support; and infrastructure technologies across global offices—especially focusing on Microsoft Azure, open systems (Linux/Unix/Windows), storage optimization, and database platforms.

The ideal candidate is a visionary, hands‑on leader with deep technical expertise, strong business alignment, and a passion for operational excellence, innovation, and compliance.

• Lead Infrastructure, Cloud, Platform Engineering and Platform Support. This includes and is not limited to:
  Cloud (Azure), servers, storage, databases (Oracle, SQL, Sybase), and data center operations.
• Define Infrastructure, Cloud, Platform Engineering and Platform Support strategies/roadmaps that support MFS' business goals and align with corporate IT direction.
• Ensure 24/7 systems availability across corporate headquarters and satellite offices.

• Direct and mentor managers across teams such as Platform Engineering/Support, Database Services, UNIX/Windows Systems, Web Services, and Storage.
• Oversee hiring, training, performance management, and career development.
• Set departmental goals and ensure alignment with organizational standards.

• Manage large‑scale platform engineering/support and infrastructure projects, including planning, budgeting, implementation, and ongoing support.
• Establish and maintain technical standards and controls to meet audit, regulatory, and security requirements.
• Lead efforts to remediate audit/security gaps with clear operating plans.

• Build and maintain relationships with vendors, managing contract negotiations and SLAs.
• Collaborate across departments and with Business Relationship Managers to ensure technology solutions align with business needs.
• Present infrastructure strategies and updates to senior leadership.

• Develop and manage budgets for assigned areas and contribute to broader GIT financial planning.
• Propose and refine policies to improve resource efficiency, service delivery, and compliance.

• Bachelor's degree in Business, Computer Science, IT, or equivalent experience.
• 12+ years in IT within financial services, with 7+ years in management.
• Deep technical expertise in infrastructure, cloud migration, systems architecture, databases, platform engineering and support models.
• Strong leadership, interpersonal, communication, and negotiation skills.
• Experience managing global IT operations, including off‑hours support.
• Proven ability to coach and develop high‑performing teams.
• Skilled in vendor management, contract negotiation, and setting service expectations.
• Committed to technology best practices and standardization.

Base Salary Range: $ - $. This position is eligible for competitive incentive bonus.

At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good‑faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate…