Network Cloud Engineer

Overview

A global cloud services organization is seeking a Network Cloud Engineer to join their remote operations team. In this role, you’ll ensure the stability, reliability, and performance of HMS-hosted environments while supporting daily monitoring, incident response, and infrastructure maintenance. You will work across AWS, Windows, and Linux environments to manage system operations, automation, and documentation.

The ideal candidate will have strong hands-on experience and proficiency in:

• Cloud Networking & Infrastructure: VPNs, VPC architectures, subnets, routing tables, security groups, VLANs, IPSec, and general cloud networking concepts
• Linux & Windows Administration:
  Red Hat/CentOS Linux, Windows Server (2012R2, 2019, 2022), RDP/Windows host concepts, Active Directory, DNS, RDS, and Group Policy management
• Database Awareness:
  Relational databases, especially Oracle/ODBC
• Automation & Scripting:
  Power Shell, Bash, SQL, Ruby, and configuration/state management tools (Chef)
• Cloud Operations: AWS (EC2, VPC, S3, IAM, Route 53, SSM, Lambda), system monitoring, incident management, and production environment support
• Troubleshooting & Analytical
  
  Skills:
  
  Consistent, hands-on problem-solving methodology aligned with operational standards
• Documentation & Communication:
  Clear documentation of incidents, system changes, and operational procedures

• 3–5 years of experience maintaining and supporting Windows environments and enterprise networks
• 3–5 years of experience with AWS or equivalent IaaS providers, including VPC, EC2, S3, IAM, Route 53, SSM, Lambda
• Proficiency with scripting and programming (Power Shell, SQL, Bash, Ruby)
• Strong understanding of networking fundamentals (VPNs, VLANs, routing tables, ACLs, security groups)
• Hands-on experience with Linux distributions (Red Hat, CentOS)
• Working knowledge of relational databases (Oracle)
• Experience with configuration and state management tools (Chef)

• Developing and maintaining automation scripts for system operations
• Familiarity with monitoring and alerting tools within cloud environments
• Excellent analytical, troubleshooting, and problem-solving abilities
• Strong communication and documentation skills for audit, reporting, and operational continuity

• Maintain stable and reliable cloud infrastructure for HMS-hosted environments
• Ensure daily monitoring, alert response, and incident management according to operational standards
• Provide on-call support during rotation periods to handle after-hours incidents, escalations, and system alerts
• Deliver system performance and availability reports for ongoing service monitoring
• Perform server maintenance tasks, including updates, patching, and validation of Windows and Linux systems
• Support and maintain AWS infrastructure components (EC2, VPC, S3, IAM, Route 53, etc.)
• Execute and maintain automation scripts (Power Shell, SQL, Bash, Ruby) used for system operations
• Document all changes, incidents, and troubleshooting steps in tracking systems for operational continuity
• Participate in handover and knowledge transfer sessions to ensure smooth transition back to internal staff

Posted By: Nathan Chisholm