Business Systems Analyst

Overview

Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized.

Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture and history.

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Business Systems Analyst within the Policy IT team. The role will be accountable for understanding the business requirements, system processing implications and data needs for policy administration systems in our organization. The role will partner with both business leaders and IT resources to translate business needs into system requirements and technical specifications.

This role will require you to work together with team members to deliver the products that meet and/or exceed our business customer expectations within the policy vertical.

• Engage with business partners to elicit requirements using interviews, documentation analysis, requirements gathering, and workshops.
• Develop business requirement documentation, use cases, mockup dashboard designs and workflow diagrams.
• Organize information gathered from multiple sources, reconcile conflicts and present information for review and approval by business customers.
• Participate in project meetings with both business and technology teams.
• Coordinate efforts to gather requirements for multiple initiatives simultaneously.
• Work with geographically dispersed teams across disciplines, including architects, business analysts, developers, and testers.
• Provide periodic status updates to stakeholders and escalate issues/risks on time.
• Engage in the development and execution of testing plans, document and triage issues.
• Identify areas for process improvements and make recommendations.

• 3 to 6 years’ experience in the commercial insurance domain, or equivalent related experience and/or training.
• 2 years’ experience with an insurance policy platform (Duck Creek, Guidewire, Majesco, Insurity, One Shield, etc.).
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts, and vendor resources.
• Ability to multi-task in a fast-paced environment.
• Hands-on style with strong problem-solving abilities and keen attention to detail.
• Quick learner with the ability to adapt to changing environments and strong customer service orientation.

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
• Benefits that support your life and well-being, including:
• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave

The base salary range for this position in Boston is $80,000 to $115,000, along with annual bonus eligibility. Total compensation is determined by relevant skills, location, and experience.

NOTE:

Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.