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HelpDesk/Support AI Engineer Technical Support

GenAI Adoption Lead

Job in Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: DataRobot
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, AI Engineer, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading AI solutions provider is seeking a Technical Success Manager to ensure effective adoption and use of GenAI applications. The role involves collaborating with customers to maximize their value from the platform, including guiding onboarding and monitoring user engagement. Ideal candidates will have 5+ years in technical customer-facing roles and a Bachelor’s degree in a related field. This position represents a key support link for both users and product teams, ensuring success and satisfaction with AI solutions.
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