Associate Director or Senior Manager, IT Infrastructure and Operations

When our people share why they joined Rapport and love it here, it comes down to three things: the science, the mission, and the team. At Rapport, we’re driven by a passion for developing precision neuromedicines with the potential for fewer side effects, enabling patients and their families to enjoy healthier, more fulfilling lives. And we’re doing this with extraordinary science and awesome people (affectionately called Rapptors).

Our innovative scientific platform is centered on Receptor Associate Proteins (RAPs). RAPs are a component of neuronal receptor complexes, which play a crucial role in regulating receptor assembly and function. This precision approach has the potential to revolutionize the development of small molecule therapies. We are excited about the potential of our lead program, RAP-219. Our first indication targets focal epilepsy with additional clinical trials for neuropathic pain and bipolar disorder.

The strength of Rapport comes from our Rapptors – who are united by our mission to improve patients lives. We bring the heart and hustle to advance our science forward, always staying true to our core values. We hope you’re as excited about this opportunity as we are!

This role is onsite and can be based in either Boston, MA or San Diego, CA.

Rapport Therapeutics with locations in San Diego and Boston is seeking an IT professional to lead the delivery of all IT infrastructure and related operations utilized to enable business capabilities and services across our two sites. Those include network, cloud, servers, user devices, collaboration tools, conference room AV support, telecommunication and site support. This will be a highly visible and valued role as the company builds its capabilities to advance our products through R&D and clinical trials.

This individual will manage infrastructure and resources to meet organizational needs and will be responsible for working cross-functionally to identify long-term, scalable, and practical solutions for research, development and clinical as well as business operations.

• Support the IT infrastructure needs and manage the desktop support function
• Partner with IT Director to develop IT Infrastructure and Operations strategy and execute roadmap to optimize IT support model for growth at San Diego and Boston sites
• Partner with IT Director to develop and implement a company-wide cybersecurity program to support the needs of expected company growth
• Create and maintain IT infrastructure architecture, policies and standards
• Implement company-wide technology updates and hold sessions to teach employees on new features to ensure effective and consistent use and compliance with security and regulatory requirements
• Partner with R&D team to design and implement effective lab data management strategy and lab instrument support
• Partner with cross-functional teams to implement and operationalize controls necessary for Cyber Security, GxP, SOX other regulatory requirements and industry standards as the company matures
• Grow and effectively maintain cloud first infrastructure and service environment to enable agility while ensuring secure operations and efficient utilization of resources
• Develop and maintain budgets according to business and IT priorities and optimizing resource allocation
• Develop and maintain outsourcing strategies and provide oversight for IT vendors and partners to effectively deliver IT projects
• Maintain ongoing knowledge of industry trends and ability to utilize that knowledge to determine the most efficient ways to meet the Company’s evolving business needs

• Degree in computer science or related technical discipline plus 8+ years of relevant experience managing IT department, infrastructure and services with at least 2 years in a biotech environment, public company experience preferred
• Excellent working knowledge of Cisco Meraki network, Microsoft O365 administration, and OKTA, basic knowledge of AWS
• Experience in developing and executing RFPs and SOWs for IT services and negotiating service agreements with IT vendors
• Strong project management capabilities working with cross-functional and partner-based project…