AI Lead: Commercial, Launch & Medical Excellence

Job Title: AI Lead:
Commercial, Launch & Medical Excellence

Location: Boston Seaport, USA

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week
. Our head office is purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

As AstraZeneca continues to put patients at the forefront of our mission, we are excited for our move to Kendall Square/Cambridge in 2026. Find out more information here:
Kendall Square Press Release

Alexion is seeking a visionary AI leader to define and drive the AI strategy across our global Commercial, Launch, Market Access, Patient Engagement, and Medical Affairs organizations. In this highly strategic and influential role, you will partner with business, medical, and field teams to transform complex commercial and medical challenges into high‑value AI‑powered solutions that enhance launch success, deepen customer engagement, and ultimately improve outcomes for patients with rare diseases.

You will lead the development and adoption of advanced AI/ML capabilities that optimize how Alexion brings medicines to the world, from precision launch planning and omnichannel orchestration to real‑world evidence generation and medical insights. This role blends technical expertise with strong product thinking, commercial competence, and exceptional partner leadership.

• AI Strategy & Portfolio: Identify and prioritize business aligned AI opportunities and define the multi-year AI strategy and roadmap. Govern the portfolio from proof of concept through validation to scaled products, with clear stage gates, success metrics, and value tracking.

• Ownership & Delivery: Act as the product owner for AI solutions (e.g. segmentation, targeting, next‑best‑action, content personalization, omnichannel optimization, forecasting, and sophisticated RWE analytics). Set problem statements, adoption thresholds, and benefits realization plans; oversee delivery with internal teams and partners.

• Business Interface & Partnerships: Serve as the primary interface between Commercial teams, data scientists, and external AI partners. Translate business needs into AI solutions. Evaluate buy‑build‑partner options and manage vendors/consortia.

• Workflow Integration & Change: Lead cross‑functional integration of AI into commercial, medical, CRM, and MSL platforms and workflows ensuring solutions support both field and headquarters teams. Inspire change management (partner engagement, training/upskilling, super‑user networks, SOP/role updates, communications, feedback loops) to accelerate adoption and scale.

• Data & Platforms: Partner with the Head of Data and tech teams to ensure data quality and secure integration across commercial data sources. Influence platform choices and manage buy‑build‑partner decisions with clear success criteria and vendor governance.

• Governance, Compliance & Responsible AI: Ensure AI solutions meet privacy, promotional and medical compliance, pharmacovigilance, and audit requirements.

• Impact & Communication: Define goals and achievements/critical metrics tied to business outcomes (e.g., launch ROI, scientific engagement quality and reach, best‑action lift, access wins, patient identification, etc.). Track and communicate progress, impact, and value to commercial, medical, and executive leadership with clear narratives and evidence.

• Talent & Culture: Build and nurture a cross‑functional network of super‑users and AI champions; set standards and procedures. Foster a culture of scientific rigor, product thinking, innovation, and measurable impact; promote agile ways of working across Alexion.

• Educati…