Problem Manager: ITIL RCA Lead Stable IT Infra
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-02-16
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, IT Support
Job Description & How to Apply Below
A leading federal IT solutions firm in Boston is seeking a Problem Manager responsible for identifying and resolving IT infrastructure issues. The role includes managing the lifecycle of all problems, conducting root cause analysis, and collaborating with various IT teams. Candidates should have a bachelor's degree and at least 4 years of relevant experience. Strong knowledge of ITIL frameworks is essential.
This role offers a competitive salary and dynamic work environment.
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