Customer Relationship Management Consultant

We’re on a mission to become Hub Spot’s #1 global partner. Only 3 years into it, we’re already 3rd. It’ll happen sooner than you think. We’re an Elite Hub Spot Partner (highest tier). We’re a culture-driven, ambitious startup who brings business clarity and structure to our Clients, so they can make their digital transformation a reality.

We are looking for candidates in the United States, on the East Coast only.

Only apply if you have at least 1 year of experience implementing Hub Spot.

• Transparency – We explain, we show, we teach.
• Collaboration – We listen, learn, decide, and do—together.
• Mobility – We support you to move up, over, or across the ocean.
• Curiosity – We seek the truth.
• Determination – We do whatever it takes.

At Periti, we implement Hub Spot, a leading CRM (Customer Relationship Management software) platform that powers Marketing, Sales, and Customer Service.

CRMs support three key aspects of any business:

• Marketing
• Customer Service.

All organizations do these 3 things, whether its a flower shop, a car dealership, or a bank. CRM tools come out of the box, looking exactly the same for everyone. This renders them sub-optimal for most of our Clients.

This is where we (you!) come in. We sit with our Client and our curiosity drives us. We want to understand how our Client’s business should leverage Hub Spot. Then we mull it over, and design a Hub Spot solution that improves our Client’s processes. We shape Hub Spot just so, and we deliver a system that speaks our Client’s language, with their data, integrated with their other key business systems.

You’ll play several key roles:

• Project Manager – Keep teams on track, ensuring tasks are completed on time and on budget.
• Business Analyst – Get curious. Understand how each client works, and design Hub Spot solutions that fit their reality.
• Hub Spot Configurator – Customize the platform (sometimes with custom code) to work exactly how the client needs.
• Data Migration Expert – Activate efficiency and innovation by bringing client data into Hub Spot—because a CRM without data is just an empty box.

Our best team members share these qualities:

• Stamina - you’ll be responsible for many Clients at the same time, Clients who all want to go fast. So you’ll learn about many industries and see how Clients make money. Think thriving with velocity and variety.
• Problem solving - you’ll learn how to leverage technology to modernize our Clients’ business processes. Think technology fluency.
• Empathy - Clients are people working to solve their own problems; people deserve our kindness and empathy. Think being a decent person.
• Curiosity - People can tell if you’re interested in them. Think being a seeker.
• Clarity - In speaking and writing, be clear, be collaborative. Think being a master of the word.

We’re fair. Let’s discuss it, when the time comes.

If you want to accelerate your professional career, work with brilliant teammates, and join the world of digital transformation, we want to hear from you.