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IT Consultant

Director of Global Customer Retention Programs

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 164000 - 261500 USD Yearly USD 164000.00 261500.00 YEAR
Job Description & How to Apply Below
A leading AI CRM company is seeking a Director of Customer Success Attrition Programs based in Boston, MA. This role will architect proactive programs to reduce customer churn and foster loyalty. Ideal candidates will have over 12 years of relevant experience, including strong analytical and leadership skills. The position offers competitive pay ranging from $164,000 to $261,500 annually, with comprehensive benefits that support work-life balance, including healthcare and paid parental leave.
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