Associate Support Analyst

Associate Payments Support Analyst

Zelis – Morristown, NJ

Full-time •
On-site, Remote • $65K - $82.65K/yr

Benefits include Medical, Dental, Vision, Life, Retirement, PTO

At Zelis, we Get Stuff Done. So, let's get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

The Associate Payments Support Analyst will be responsible for supporting the integration of various systems, applications, and data sources to ensure seamless and efficient operations. This position will work closely with cross‑functional teams to analyze integration requirements, design solutions, and implement integration processes. This role requires strong analytical skills, technical expertise, and the ability to work effectively in a collaborative team environment.

• Analyze integration requirements and propose appropriate technical solutions.
• Design integration workflows and data mappings between systems.
• Develop integration specifications and maintain technical documentation.
• Implement integration solutions using middleware platforms (e.g., Boomi, Mule Soft).
• Create and execute test plans to validate data accuracy and system behavior.
• Troubleshoot integration issues and perform root cause analysis.
• Collaborate with cross‑functional teams to gather requirements and deliver solutions.
• Monitor data quality and system performance across integrated platforms.
• Maintain version control and change logs for integration scripts and configurations.
• Stay current with integration technologies and contribute to process improvements.

• Must have experience using Note Pad++ and troubleshooting different file types.
• Experience writing SQL queries, inserts & updates.
• Strong analytical and problem‑solving skills, with the ability to analyze complex integration requirements and design effective solutions.
• Proficiency in data modeling, data mapping, and data transformation.
• UAT, QA and unit testing experience preferred to validate data & development and test new code.
• Programming languages experience such as C#, Python, etc. helpful.
• Understanding of AI tools (ChatGPT, CoPilot, etc.) to develop/create intelligent prompts and/or agents helpful.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Bachelor's degree helpful.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In‑office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

$65,000.00 – $82,650.00

Zelis' full‑time associates are eligible for a highly competitive benefits package that includes a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Zelis is proud to be an equal…