Manager - Digital Product

The base salary for this position is dependent upon experience and location.

Locations:
Boston, MA or Orange, CTSalary range: $ to $
** Job Summary
** The Manager – Digital Product role is part of the Digital Product and Customer Journey team within the Customer Experience and Digital Transformation department s position plays a key role in shaping and delivering innovative digital solutions that enhance customer engagement and operational efficiency. Avangrid, a member of the Iberdrola Group, is a global energy leader and the world’s top producer of wind power.

Iberdrola serves over 100 million customers worldwide and is one of the largest electricity utilities by market capitalization.

As the Manager – Digital Product, you will lead a team of Digital Product Owners responsible for delivering innovative, customer-centric digital solutions across Avangrid’s multi-state utility operations. This role is pivotal in shaping the digital product vision, aligning cross-functional teams, and driving digital transformation initiatives that enhance customer experience, increase digital adoption, and support Avangrid’s sustainability and growth objectives.

You will serve as a strategic leader, ensuring that digital product development aligns with business goals, regulatory requirements, and customer expectations. This is a high-impact role within a global energy leader, offering the opportunity to influence digital innovation  will be taking on a unique position within the team, working over many states as a single voice of alignment and ensuring the Digital Product portfolio meets the needs of all of our customers and regulators.

You will work in a transforming Agile environment and be a force for further business transformation within the wider teams. This is a hugely exciting time to experience working in a global leading organization.
** Key Responsibilities
*** Define and Lead Digital Product Strategy Develop and articulate a comprehensive digital product vision aligned with Avangrid’s strategic goals, customer needs, and sustainability objectives.
* Manage and Mentor Product Teams Lead a team of Digital Product Owners, providing coaching, performance feedback, and professional development opportunities.
* Oversee Product Portfolio Execution Ensure timely and high-quality delivery of digital products across web, mobile, and emerging platforms.
* Drive Agile Product Development Champion Agile methodologies, ensuring consistent sprint planning, backlog grooming, and iterative delivery.
* Align Product Roadmaps with Business Goals Translate corporate objectives into actionable product roadmaps and ensure alignment across departments.
* Foster Cross-Functional Collaboration Work closely with Marketing, IT, Customer Care, Legal, and Regulatory teams to ensure seamless product development and compliance.
* Champion Customer-Centric Design Ensure all digital products are designed with the customer in mind, leveraging user research and feedback.
* Monitor Product Performance Use KPIs, analytics, and customer insights to evaluate product success and inform continuous improvement.
* Manage Stakeholder Expectations Serve as the primary liaison between executive leadership and product teams, providing regular updates and managing expectations.
* Lead Innovation Initiatives Identify and evaluate emerging technologies and trends to drive innovation and competitive advantage.
* Ensure Regulatory Compliance Oversee product compliance with all relevant regulatory and cybersecurity standards across jurisdictions.
* Develop Vendor Partnerships Manage relationships with third-party vendors, ensuring quality delivery and alignment with product goals.
* Lead RFP and Procurement Processes Oversee the development of RFPs and selection of vendors for digital tools and services.
* Promote a Culture of Continuous Improvement Encourage experimentation, learning, and process optimization within the product team.
* Establish Governance and Reporting Structures Implement frameworks for tracking progress, managing risk, and ensuring accountability.
* Support Change Management Efforts Lead change initiatives to support digital transformation across…