Enterprise Architect

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Description

We are seeking an experienced and visionary Enterprise Architect to create, build, and support global applications that help drive New Balance toward its goal of becoming a Top 3 Global Athletic Brand. As we enter the implementation and go‑live phases of Microsoft Dynamics 365, this role will play a critical part in expanding our technology ecosystem and advancing strategic initiatives. Success in this role requires developing, planning, and implementing responsive and scalable technical strategies that enable consistent business growth, expand market share, and strengthen brand equity and reputation across regions and channels.

• Provide thought leadership and architectural guidance for strategic Microsoft Dynamics 365 Finance and Operations implementations.
• Partner with the core ERP team to design scenarios, capabilities, and features that address enterprise needs across all business channels.
• Lead discussions with business and IT leaders to define and translate business needs into clear architectural and technical requirements.
• Model business and system processes using cases, workflow diagrams, and data models.
• Collaborate with New Balance associates, managers, external partners, and vendors to assess, prioritize, and guide system and application needs. Proactively identify risks and elevate issues with clear recommendations.
• Manage enterprise level escalations through direct engagement with senior leadership and business partners.
• Lead analysis and solution design for both project initiatives and production support requests, ensuring high‑quality, scalable, and supportable outcomes.
• Define, document, and enforce application architecture standards, patterns, and policies across the enterprise landscape.
• Lead and facilitate architectural review boards at both enterprise and ERP domain levels.
• Provide expert guidance on production issues, serving as an escalation point and mentoring team members through complex support scenarios. Participate in on‑call escalation coverage as needed.
• Demonstrate deep expertise across multiple technology domains and throughout the full software development lifecycle, with particular strength in application integrations and interfaces.
• Identify forward‑looking opportunities and lead proof of concept efforts to evaluate emerging technologies and address ambiguous business or technical challenges.
• Bring awareness of emerging capabilities, including AI‑enabled features within enterprise SaaS platforms, and assess their applicability to business outcomes when appropriate.
• Demonstrate a strong sense of ownership, urgency, and adaptability. Maintain confidentiality, exercise sound judgment, and effectively mentor and develop other architects and technical leaders.
• Lead, manage, and develop a team of architects, providing direction, coaching, and performance leadership.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as an Enterprise Architect, preferably within manufacturing, distribution, or sales industry.
• 15+ years of professional software development experience (X++, C#, C++, Java, JavaScript, React, Type Script, SQL, HTML).
• 10+ years of experience identifying application implementation issues, performing root cause analysis, and delivering solutions that balance technical integrity with business needs.
• Prior experience with Microsoft Dynamics 365 or AX is required.
• Strong understanding of the functional and technical architecture of Dynamics 365 Finance and Operations or comparable cloud ERP platforms, with at least 5 years supporting ERP implementations.
• Demonstrated domain expertise in…