Principal Consultant - Cloud; North

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs.

NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

The Principal Consultant – Cloud role is a senior subject matter expert with a combination of business outcome mapping and deep Cloud and Hybrid Cloudexpertise, responsible for positioning, architecting, and evangelizingcloud-first and hybrid multi‑offering solutions that deliver measurable business outcomes for customers. This role leads clients through cloud transformation strategies aligned to business objectives, operational maturity, and long-term modernization roadmaps.

• Take a leadership role in strategic account planning and execution that enables cloud and hybrid modernization, driving multi‑offering adoption with emphasis on Cloud, EMP, and Managed Services.
• Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units
• Influence and drive business and IT alignment within client organizations
• Lead cloud and hybrid cloud customer envisioning workshops, cloud readiness assessments, and modernization road mapping initiatives, including application, infrastructure, and operational migration strategies.
• Operate as a pseudo vCIO and/or vCTO for strategic customers, with primary focus on cloud strategy, hybrid operating models, cloud governance, cost optimization (Fin Ops), and security alignment
• Develop trusted advisor status and act as the primary Cloud and Hybrid Cloud authority, leading strategic conversations among client stakeholders, Hyperscaler partners, and technology vendors.
• Create and maintain strategic relationships to include facilitating meetings, quarterly business reviews, and strategic briefings to enhance generating valuable exchanges
• Participate in Offering Boards with the respective leads of NWN's offerings to provide feedback and gain knowledge tied to road map, vision, and strategy
• Coach/Mentor/Support NWN Business Architect (BA) team
• Own the Cloud and Hybrid Cloud solution vision within assigned accounts, ensuring architectural consistency and alignment with customer business objectives
• Design, validate, and position public cloud, private cloud, and hybrid cloud architectures, including migration, modernization, and optimization strategies
• Provide executive-level guidance on cloud governance, security, compliance, resiliency, and financial management (Fin Ops)
• Act as escalation point and technical authority for complex cloud engagements
• Partner closely with Cloud Engineering, Managed Services, and Hyperscaler teams to ensure solution feasibility and delivery excellence
• Understand and articulate at the expert level all NWN service offerings and capabilities.
• Maintains knowledge of market trends, technology trends, business challenges and priorities.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Optimizes and leverages available systems, tools, and resources including project tracking and reporting tools.
• NWN pipeline reporting within the account to the Sales Management team.
• Other responsibilities as assigned.

• Experience collecting business and technical requirements at the C-level
• 10+ years of experience with solution architecture, including significant hands-on experience with Cloud and Hybrid Cloud platforms, managed services, and…