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Technical Support IT Support

Sustaining Engineer – Vault CRM Troubleshooting & Impact

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Veeva Systems, Inc.
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 85000 - 160000 USD Yearly USD 85000.00 160000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in life sciences seeks Sustaining Software Engineers to troubleshoot and resolve critical issues in their Vault CRM product. The role requires over 3 years of experience in software support, particularly with backend Java development and a strong analytical skillset. You’ll collaborate with development, support, and QA teams to ensure customer success while enjoying benefits like flexible PTO and competitive salary ranging from $85,000 to $160,000.
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