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Systems Engineer Cybersecurity Technical Support IT Consultant

Senior Technical Escalation Engineer - EPM

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: CyberArk
Full Time position
Listed on 2026-02-27
Job specializations:
  • IT/Tech
    Systems Engineer, Cybersecurity, Technical Support, IT Consultant
  • Engineering
    Systems Engineer, Cybersecurity, Technical Support
Salary/Wage Range or Industry Benchmark: 116000 - 170000 USD Yearly USD 116000.00 170000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Senior Technical Escalation Engineer to manage technical support escalations to R&D. The role involves collaborating with engineering teams, ensuring customer focus, and providing expert guidance. Ideal candidates will have a Bachelor’s Degree in Computer Science and 3-5 years of experience with Windows, UNIX/Linux, and related technologies. The position offers a competitive salary range of $116,000 to $170,000 plus benefits and a bonus based on performance.
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Position Requirements
10+ Years work experience
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