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Data Center Technician
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-12
Listing for:
Ll Oefentherapie
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer, Systems Engineer
Job Description & How to Apply Below
- Does this position require a security clearance? No
- Years 0 to 2+ years
- Additional Info Visa / work permit sponsorship is not available for this position
- Applicants are required to read, write, and speak the following languages English
Job Description:
- Provide sparing/logistic support to other members of the ORD team
- Rack scanning
- Audits (parts, racks, cycle counts, etc)
- RMA processing
- Part transfers
- Shipping and receiving of parts
- Perform white glove delivery escort duties
- Travel to different sites within the region to provide support as needed.
- You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams
- Documentation of activities and build/modify SOPs
- You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects
- This is intended to be a career development role to higher technical positions within the data center environment.
Responsibilities
- Inventory management, ordering, receiving, and shipping server parts.
- Provide logistical support for onsite hardware activities.
- Install, Remove, address technical issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
- Maintain asset inventory and update internal application as needed.
- Be accessible via cell phone and willing to work on onsite emergency as needed.
- Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
- Act within Service Level Agreements (SLA) on the tickets assigned to you in your space
- Knowledge of server/storage/network/hardware preferred
Requirements:
- Must be able to lift 75lbs
- Strong interest in learning new DC concepts
- Strong verbal and written communication skills
- Inventory management experience. Ordering, receiving, and shipping server parts
- Experience raising issues to onsite staff and management as needed
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