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Senior IT Help Desk Technician - ITIL-Driven Pro
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-12
Listing for:
CGS Federal (Contact Government Services)
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A federal contracting company in Boston seeks a Senior Help Desk Technician to provide Level 1 & 2 support services to users in the Executive Office for the United States Attorneys. Responsibilities include managing IT tickets, user training, and maintaining IT inventories. Candidates should have a year of experience with online meeting platforms and welcome additional ITIL certifications. The role offers benefits, including health insurance and professional development support.
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Position Requirements
10+ Years
work experience
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