Lead Scrum Master

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.

We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Lead Scrum Master is a key member of a development squad with a well‑defined software development life cycle process. The Lead Scrum Master applies a broad technical knowledge of the Agile methodology to manage the scrum process with geographically dispersed teams to deliver exceptional standards in product quality and timely, predictable delivery of projects. The Lead Scrum Master oversees cross‑functional coordination and communication, requirements traceability, release management, test‑case management, and defect‑tracking concerns to keep delivery on track.

• Agile Knowledge and expertise
• Understands Agile and relevant frameworks (e.g., scrum) to maximize the success of the squad.
• Possess a comprehensive understanding of Agile tools, techniques, principles and values and apply this knowledge to the squad.
• Coach PO and squad to maintain a healthy and prioritized backlog with refined user stories.
• Successfully balance delivery time frames and continuous iteration so that customer feedback is always incorporated.
• Participate in Scrum of Scrums sessions to ensure the Squad and the others in the Tribe are aligned on priorities, dependencies and timelines.
• Coaching and Facilitation
• Provide role (PO, QA, Dev, etc.) based coaching and proactively facilitate coaching session with the squad.
• Coach the squad to consider how squad/product vision affects other squads we regularly interact with.
• Create a safe environment for all ceremonies to encourage active participation from all squad members.
• Facilitate and mediate conflicts within the squad.
• Reporting
• Ensure accurate and transparent communications to stakeholders with concise metrics and updates on progress, risks, and impediments.
• Release Planning
• Supports Product Owner on release planning.
• Coordinate movement of code between Development, Testing, UAT and Production environments and a related planning, resourcing and scheduling activities.
• Project Management
• Project Planning
• Goal Setting
• Managing Job Schedules
• Coordinating Resources
• Managing and delivering projects to specification using a defined development process and delivering within budget and timeline.
• Mind Set and Behavior
• Build meaningful relationships with squad members and resolve most issues leveraging your rapport and trust with squad members.
• Be an enthusiastic change agent and peer.
• Accept change and use it to drive continuous learning and process improvements within the squads.
• Continuously seek and act on feedback received to bring about positive changes. Servant Leadership
• Understand both the squad’s overall capacity and impediments that impact individual members of the squad. Work to create a team culture that values sustainable execution by not over‑committing.
• Coach the squad to provide input for squad level decision making to achieve a common goal.
• Identify and work to resolve mindset impediments as they arise.
• Coach squad with knowledge and expertise as well as encourage experimentation to support their journey towards self‑sufficiency.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately.