Application Support Engineer

Harnham, the leading recruitment specialist in Data and Technology, is partnering with a well‑established professional services firm to hire an experienced Application Support Engineer on a contract basis. The role supports core enterprise applications that underpin critical firm‑wide workflows.

• Engagement: Contract
• Duration: 6 moth Initial contract (extension or C2H)
• Pay: $50 - $60 per hour (some flexibility for the right candidate)

As an Application Support Engineer, you will provide hands‑on support and optimisation for the firm’s enterprise applications. You will act as a key escalation point, working closely with IT leadership, vendors, and business users to ensure systems remain stable, secure, and efficient.

This is a delivery‑focused role suited to someone comfortable operating in a complex, enterprise environment.

• Provide Tier 2–3 support for mission‑critical enterprise applications
• Monitor system performance and resolve incidents to minimise downtime
• Perform root‑cause analysis and implement fixes and improvements
• Manage user access, permissions, and security configurations
• Build and support integrations using APIs, scripts, and middleware
• Assist with upgrades, enhancements, and application rollouts
• Maintain clear technical documentation and support materials
• Work with third‑party vendors on issue resolution and changes

• 5+ years’ experience in Application Support in the Legal field
• Strong demonstrable experience with iManage & M365
• Solid SQL skills for queries, reporting, and data extracts
• Familiarity with APIs, system integrations, and authentication protocols
• Exposure to cloud platforms (Azure, AWS, or similar)
• Strong communication skills and ability to work under pressure

If interested in this opportunity; please apply below or contact Ciarán