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IT Support Technical Support HelpDesk/Support

Senior IT Service Desk Engineer – Hybrid

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Edelman Financial Engines
Full Time position
Listed on 2026-05-24
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48800 - 65100 USD Yearly USD 48800.00 65100.00 YEAR
Job Description & How to Apply Below
Edelman Financial Engines is seeking a Senior Service Desk Technician for their Boston office. This hybrid position requires at least 6 years of IT support experience, strong expertise in Windows 11 and Office 365, and excellent problem-solving skills. Responsibilities include troubleshooting technical issues, mentoring junior staff, and managing help desk tickets. The role offers competitive compensation, with a salary range of $48,800 to $65,100, plus benefits such as bonuses and wellness plans.
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Position Requirements
10+ Years work experience
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