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CTC Lab Monitor

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Berklee College of Music
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    IT Support, Digital Media / Production
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Description

Lab Monitors keep all CTC facilities in project-ready shape and communicate with those using the facility to ensure productive sessions. Lab Monitors provide aid to the facility patrons, as they are the first line of defense when it comes to troubleshooting. The Creative Technology Center facility consists of 28 Audio/MIDI-based computer workstations, with multimedia (music, video, etc.) production, notation, theory, ear training software, as well as word processing, Internet, and other software.

Responsibilities
  • Assist students in the use of Audio/MIDI workstations and BLPP software packages.
  • troubleshoot software and hardware-related problems.
  • Monitor Media Center, Immersive Tech Lab, and Learning Center usage via check-in/out database.
  • Assist staff with software and hardware upgrades and overall Creative Tech Center maintenance.
  • Attend regular training sessions on software and troubleshooting.
  • Assist teachers and staff during classes and presentations in the Creative Tech Center.
  • Facilitate the distribution of resources such as musical equipment (instruments, synthesizers, control surfaces, recording devices), manuals, cables, adapters and other extras for use by patrons.
Qualifications / Skills
  • Strong interest in improving software and hardware knowledge.
  • Problem solving and troubleshooting skills.
  • Interest in learning new software and improving problem solving skills.
  • Good interpersonal, communication skills in order to work effectively with students, faculty, and staff.
  • Awareness of and sensitivity to the needs of a diverse student population.

Hourly Rate: $16.97

Hiring Manager:
Eric Levine

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