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SaaS Software Support Specialist – Integrations & API Expert
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-02
Listing for:
Flywire
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Flywire is looking for a Software Support Specialist I to join our team in Boston, MA. This role involves delivering prompt and accurate answers to a variety of questions related to Invoiced features and integrations. The ideal candidate will have a Bachelor’s Degree and 1-3 years of experience in a customer-facing position at a SaaS company.
Key responsibilities include diagnosing issues with payment processing, engaging with clients over email and phone, and contributing to documentation. Familiarity with systems like Netsuite or Intacct is essential.
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