Field Technician - Camera​/AV

Field Technician - Camera and Data Review

Location:
San Marcos (with on-site coordination as needed)

About the Role:

We are looking for a motivated and detail-oriented Field Technician to support the deployment of AI-powered computer vision systems in healthcare and industrial environments. In this role, you will work closely under the guidance of a Senior AI Field Engineer and with customers to help with system performance, site surveys, camera layout planning, low-voltage infrastructure mapping, data collection, and hands-on field work.

This is an ideal opportunity for someone early in their technical career who wants exposure to real-world AI applications, system deployments, and the physical infrastructure behind modern vision-based solutions.

Responsibilities:

• Assist in site surveys by capturing photos, measurements, and site conditions
• Support the creation of camera layout plans and field-of-view documentation
• Weekly on-site connect with each customer to gather AI system performance
• Perform setup and debugging of equipment such as PoE switches, cameras, and edge devices
• Help draft and update documentation, diagrams, and equipment checklists
• Coordinate with camera installers, electricians, and internal technical teams
• Maintain organized records of installed hardware and deployment metadata
• Support low-voltage planning (e.g., cable paths, camera mount locations)
• Handle light troubleshooting and escalate technical issues to the senior engineer
• Participate in travel to customer sites as needed to assist with deployments

Preferred:

• Understanding of low-voltage systems and installation requirements
• Familiarity with tools like Milestone, Genetec, Blue Iris, or similar VMS platforms
• Basic scripting or automation skills to support layout configuration or documentation (e.g., Python, bash)

Requirements

• 1-2 years of hands-on experience in a technical support, field service, IT, or installer-type role (or relevant coursework)
• Comfortable with tools such as Lucidchart, Google Sheets, or Visio
• Basic understanding of networked systems (IP cameras, switches, etc.)
• Strong organizational skills and a methodical approach to data collection and reporting
• Willingness to travel and work onsite in clinical or industrial environments
• Curious, proactive, and eager to learn from senior engineers and real-world deployments
• Experience with site survey tools, cable routing diagrams, or facility blueprints
• Exposure to AI, computer vision, or edge computing concepts

Benefits

Chooch offers extensive benefits including health, dental, vision insurance, 401K with 3% match, extensive PTO, and life insurance policies included.