Junior IT Service Desk Specialist — SECRET Clearance
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-02
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Representative, Junior, based in Boston, Massachusetts. This entry-level position provides first-line technical support for users of enterprise IT services in a government environment, primarily through troubleshooting and escalation of issues.
The ideal candidate will have an associate’s degree in IT or related field along with basic experience in IT support. This role involves managing user service requests and support interactions while adhering to established security practices.
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