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IT Support Technical Support Systems Engineer

System Engineer EMR​/EHR Systems

Job in Boston, Suffolk County, Massachusetts, 02115, USA
Listing for: 3B Staffing
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Engineer
Job Description & How to Apply Below
4 Pages Resume only

Job Description

o Visa copy
o Name
o Contact Information:
Phone | Email
o Linked In Profile
o Current location
o Available to join
o Available for interview
o Rate
o Resume attached

Job Title
:
System Lead
Type of Job
:
New Contracting Role
Client
:
Major Health Company
Openings
: 1
Project Overview
:

Top Skills Required
:
  • This role requires someone who has experience designing and implementing complex technical solutions.
End Date
: 6 months from start date
Location
: REMOTE: This position does not require candidates to work on-site. Please aim to find candidates who live close to a PS office in case they are converted over permanently.
Interview Process
: 1 internal video interviews & 1 Client round.

Systems Lead:
Core Technical Skills (Must-Have)
  • Print Systems Architecture & Management
  • Expertise in configuring, managing, and troubleshooting enterprise print environments (e.g., thermal and label printers, print servers, drivers, and queues).
  • Systems Integration
  • Ability to integrate print workflows with EMR/EHR systems (Epic, Cerner) and pharmacy databases
    .
  • Networking & Infrastructure
  • Understanding of network printing protocols (IPP, LPR/LPD, SMB, TCP/IP) and Windows Print Server or cloud print management tools.
  • Scripting & Automation
  • Proficiency with Power Shell
    , Python
    , or similar scripting tools to automate deployments or manage print configurations.
  • Cloud & Virtualization Awareness
  • Familiarity with cloud platforms (AWS, Azure) and virtual desktop environments (Citrix, VMware, etc.) used in enterprise healthcare settings.
    • Healthcare & Compliance Skills
  • Healthcare Workflow Knowledge
  • Understanding of print use cases in clinical and pharmacy workflows (e.g., prescription labels, patient wristbands, discharge instructions).
  • Data Privacy & Security
  • Strong grasp of HIPAA
    , PHI
    , and data protection best practices when handling healthcare print data.
    • Problem-Solving & Support Skills
  • Diagnostics & Troubleshooting
  • Skilled in root cause analysis and remote diagnostics for print and network issues.
  • Customer-Centric Mindset
  • Ability to design and deploy solutions that enhance end-user experience in fast-paced, regulated environments.
    • Collaboration & Communication Skills
  • Cross-Functional Collaboration
  • Experience working with IT
    , operations
    , clinical
    , and pharmacy teams
    .
  • Technical Communication
  • Ability to explain complex technical details to non-technical stakeholders and provide clear documentation.
  • Training & Support
  • Capability to train end users and provide ongoing technical support
    .
    • Bonus but Strongly Preferred
    • Project management (e.g., leading rollouts, coordinating vendors).
    • Certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator, or vendor print tech certifications like Zebra or HP).
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