Post Sales Engineer Job Boston area,Massachusetts USA,IT/Tech

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Our customers are the new economy companies: they exist to make the way we live, work, and play awesome. We have hundreds of customers who want to change everything from how the finance industry works to how we measure and care about our health.

Responsibilities:

Work closely with Account Manager to map out customer success criteria and drive product adoption and growth
Define risk metrics and measure and document progress towards limiting this exposure using Threat Stack's Cloud Security Platform® (CSP)
Take ownership of all technical aspects of customer subscription - from onboarding and implementation by assisting customers with system configuration (policy configs, alert rules, etc.) to addressing technical challenges with creative solutions by providing consultative insight on security monitoring best practices
Be the voice of the customer by capturing feature requests and general feedback to share with Product Management, Engineering, and Marketing teams

Requirements:

5-7 years experience as a customer-facing engineer with security vendor
Authoritative knowledge of Linux OS operations and commands
Familiarity with public cloud environments and security services - especially Amazon Web Services
Hands-on experience with security tools such as IDS, SIEM, firewalls, anti-malware, etc. as well as auto-deployment tools such as Chef, Puppet, and Ansible
Comfortable committing to a quota and supporting revenue influencing activity
Experience in project management or post-sales implementation role a plus
Successful performances in a startup environment is a substantial plus
Computer Science degree desirable

Skills & Requirements Qualifications

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction