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Enterprise Technical Support Account Manager - Equity
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-03
Listing for:
PTC
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
PTC is seeking a Technical Support Account Manager (TSAM) in Boston to manage a portfolio of strategic customers. You will act as a trusted advisor, ensuring high-quality support and driving customer success. This role emphasizes operational excellence with responsibilities including facilitating strong customer relationships and influencing internal teams across Support and R&D.
The ideal candidate has over 5 years of experience in Customer Success or similar roles, with a bachelor's degree in a relevant field. The position offers a competitive salary along with various benefits including medical and dental insurance.
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