AI Transformation & Program Operations Co-op

Overview

About the Role & Team

Do you want a front-row seat to enterprise AI transformation — and a real role in making it happen?

NEXUS is IDC's enterprise initiative to modernize how market intelligence is produced, governed, and delivered  right now,we're rebuilding the operational backbone that makes it work.

As an AI Transformation & Program Operations Co-op, you'll work directly with the NEXUS program owner, embedded at the operational core of one of IDC's highest-priority transformation programs. This isn't a background support role. You'll help activate AI pilots, track execution across work streams, and keep a complex, fast-moving initiative on course during one of the most consequential moments in IDC's history.

Your work will be visible. Your contributions will matter. And you'll leave with a genuine understanding of what enterprise AI transformation actually looks like from the inside.

NEXUS is activating multiple AI and automation pilots in H2 2026. You'll be the operational engine that keeps them moving: supporting intake and activation across simultaneous pilots, coordinating stakeholders, documenting scope, and tracking progress through IDC's Fast Launch AI Readiness (FLAIR) governance process. You'll maintain current pilot status documentation, track action items and dependencies, and flag risks before they stall progress.

When pilot working sessions and governance reviews happen, you'll own the logistics, agendas, and follow‑ups.

Leadership needs a clear, accurate view of program health without chasing status across teams. You'll make that possible: consolidating workstream updates into coherent reporting artifacts, maintaining NEXUS program tracking in Coda, and preparing bi‑weekly Spark portfolio updates and Steer Com materials as priorities evolve.

Good programs run on clear records. You'll capture, organize, and maintain NEXUS governance documentation, including workstream charters, decision logs, process standards, and meeting records, and help develop the program frameworks and workflow standards that keep the initiative coherent as it scales.

You'll draft the communications that keep NEXUS stakeholders oriented and moving: program updates, milestone announcements, workstream summaries, and materials that help teams understand where the program is headed and why it matters.

By the end of your term, you'll have contributed to the activation of multiple AI pilots and helped stand up the operational infrastructure of an enterprise transformation program. That means direct exposure to executive stakeholders, hands‑on experience with AI‑first program operations, and practical skills in program management, stakeholder communication, and process documentation that translate across industries and functions.

This is portfolio‑worthy experience, and a genuine edge for anyone who wants to understand how organizations actually change in an AI‑first world.

• Currently enrolled in an undergraduate or graduate program in Business Administration, Information Systems, Project Management, Operations, or a related field
• Strong organizational instincts and comfort managing multiple work streams in a fast‑moving environment
• Genuine curiosity about AI and enterprise transformation: you want to understand how organizations actually change, not just what they say about it
• Clear, confident written communication skills: you can synthesize complexity and turn it into something stakeholders can actually use
• Experience using AI tools, ideally Claude, in coursework, internships, or personal projects
• Proficiency in PowerPoint and Excel; familiarity with project or program management tools a plus
• Self‑directed and proactive: you identify what needs to happen and move on it

Hybrid schedule, working from our Boston office 2–3 days per week.

At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high‑caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted…