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Senior L2 Application Support Engineer – Client-Facing Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-03
Listing for:
Saransh Inc
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Saransh Inc is seeking a Senior Support Engineer to lead application support operations in Boston, MA. The role involves managing L1 support teams and ensuring high-quality service delivery.
The ideal candidate will have strong incident management and stakeholder communication skills, with experience in a client-facing model. This role requires leadership in driving process improvements and adherence to SLAs.
This position requires being onsite three days per week, offering a dynamic work environment in a fast-paced setting.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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