Director, AI Empowerment

At Zelis, we Get Stuff Done. So, let’s get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
** A Little About You
** You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
** Position Overview
** We are seeking a dynamic and experienced leader for our Associate AI Enablement initiative. This highly visible role will bring the power of GenAI to every Zelis associate. The mission will include driving the adoption of agents and co-pilots that can enhance associate productivity, such as MS co-pilot integrations into Office, Git Hub co-pilot for software engineering, and custom agents for role specific tasks.

You will advise on technology selection and deployment and drive associate training, AI literacy, and enablement. You will develop and deploy methods to measure the impact of AI and GenAI on overall productivity. If you have a track record of working across functions to drive adoption of transformative technologies, we want to talk to you!
** Key Responsibilities
*** Lead the Associate AI Enablement initiative at Zelis to evangelize, translate the AI agenda, set realistic expectations and measures of success across functions.
* Expand GenAI capabilities to all Zelis associates, evolving our current platforms to enable associate self-serve custom agent development.
* Drive adoption of AI agents and co-pilots to enhance productivity, including:  + The Zelis enterprise chat agent and integrations into the Zelis office suite.  + Software development agents, such as Git Hub copilot.  + Custom agents tailored to role-specific tasks.  + Applications of Agentic AI workflows that connect custom agents with enterprise data and tools using the Model Context Protocol (MCP)
* Advise on technology selection and deployment for GenAI tools.
* Work closely with the Learning and Development group to promote associate training and AI literacy across the organization.
* Enable AI usage through structured programs and support.
* Work with leaders across the organization to develop and deploy impact measurement methods to assess AI and GenAI contributions to productivity.
* Build and lead a growing global team of AI practitioners to contribute to the Associate-focused AI platform and create enablement tools and training content.
** What You’ll Bring to Zelis
*** Bachelor’s Degree and/or master’s degree with focuses in Data Science, Computer Science, Machine Learning or related and 8 years of experience leading cross functional teams with a focus on technology enablement.
* Successful experience driving enablement and adoption of AI/ML related technologies across regulated, global organizations.
* Proven track record of collaboration across teams, ability to influence and build global teams.
* Strong presentation, influence and communication skills.
* Strong understanding and experience with Healthcare IT solutions or comparable highly regulated environments.
*** Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
***** Location and Workplace Flexibility
** We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable,…