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Senior Tier 2 SaaS Support Specialist; Hybrid, Mon-Thu
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-05
Listing for:
HqO, Inc
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
HqO, Inc is seeking a Tier 2 Support Representative in Boston to join our Customer Support team. In this role, you will respond to escalated customer inquiries, ensuring high-quality support that drives satisfaction and retention.
The role requires 3-5 years of experience in customer support, with a focus on SaaS. Applicants should have excellent communication and troubleshooting skills. This position offers a collaborative hybrid work model with competitive compensation and benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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