Senior Application Support Engineer

Client Overview

Our client is a leading global financial services organization known for innovation, collaboration, and operational excellence. They are looking to expand their team by bringing on a Senior Application Support Engineer.

$120k - $145k Annually

Our client is seeking a Senior Application Support Engineer to support and maintain enterprise SaaS applications, with a primary focus on Workday. This role will handle production support, troubleshooting, integrations, incident management, and system improvements across business‑critical applications.

• Support enterprise applications, integrations, and production environments.
• Troubleshoot application, integration, and data issues.
• Manage incidents, escalations, and root‑cause analysis.
• Support user access, platform administration, and system maintenance.
• Partner with internal teams and vendors to resolve issues and improve processes.
• Maintain documentation and support procedures.
• Assist with upgrades, releases, and operational improvements.

• 5+ years of application or production support experience.
• Strong experience supporting Workday Financials and/or HCM.
• Experience with Workday integrations, EIBs, reporting, and scheduled jobs.
• Strong troubleshooting and incident management skills.
• Experience working cross‑functionally in fast‑paced environments.
• Excellent communication and organizational skills.

• Salesforce support or administration experience.
• ITIL knowledge.
• Experience with SQL, scripting, BI tools, or AWS.
• Workday Studio or Workday certifications.
• Financial services industry experience.

• Competitive benefits package.
• Medical, dental, and vision coverage.
• 401(k) plan.
• PTO and more.

We are an equal‑opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation, and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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EOE/M/F/D/V/SO

Position